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FAQ
Frequently Asked Questions
Find quick answers to common questions about our products and services.
Are your products really 100% pure and chemical-free?
Yes. All products from Three Brothers Farms are made using natural ingredients without any added chemicals, artificial colors, or preservatives. We follow traditional processing methods to retain purity and nutrition.
Where do you source your raw materials from?
Our raw materials are sourced directly from trusted farmers across India. We work closely with them to ensure quality, authenticity, and responsible farming practices.
How fresh are the products when they are delivered?
We follow a weekly production cycle. Orders are collected during the week, freshly manufactured on Friday and Saturday, quality-checked, and delivered over the weekend to ensure maximum freshness.
Do you use any preservatives to increase shelf life?
No. We do not use artificial preservatives. Since our products are natural and minimally processed, we recommend proper storage as mentioned on the packaging.
What if the taste or texture of a product varies from batch to batch?
Natural products can have slight variations in taste, texture, or color. This is normal and expected when foods are made traditionally without chemical standardization.
How can I place an order?
You can place your order directly through our website or WhatsApp. Once the order is confirmed, it will be included in the upcoming production batch and delivered as per our delivery schedule.
What should I do if I receive a damaged or missing product?
If you receive a damaged, missing, or spoiled product, please contact our support team within the specified time mentioned in our Refund Policy. We will assist you promptly and fairly.